Terms and conditions of use

Welcome to the BOIRON website. The website https://www.boiron.com/ (hereinafter referred to as 'the Site') gives you access to information about BOIRON, its organization, its activities, its subsidiaries and its network of distributors.
The Site is intended for audiences in all countries, and is available in several languages: French, English, Spanish, Portuguese, Italian and German.
We invite you to read carefully the present General Conditions of Use (hereinafter 'GCU') which apply to each user (hereinafter 'you') of the Site.
Consultation of the Site implies implicit and unreserved acceptance of these Terms of Use.

1. Legal information

1.1 Person responsible for the publication

SA with capital of €17,545,408
Registered office: 2 avenue de l'Ouest Lyonnais - 69 510 Messimy (France)
Registered with the RCS Lyon under no. 967 504 697
Webmaster: relationsconsommateurs@boiron.fr
Telephone number: +33 (0)4 37 41 84 00
Name and position of company director: Valérie LORENTZ-POINSOT, Managing Director

1.2 Site publisher and designer

The Site has been designed and produced by BOIRON
SA with capital of €17,545,408
Registered office: 2 avenue de l'Ouest Lyonnais - 69 510 Messimy (France)
Registered with the RCS Lyon under no. 967 504 697
Webmaster: relationsconsommateurs@boiron.fr
Telephone number: +33 (0)4 37 41 84 00

1.3 Site host

The Site is hosted by Microsoft AZURE EU Region: https://azure.microsoft.com/fr-fr/ Microsoft France SAS, 39 quai du Président Roosevelt, 92130 Issy les Moulineaux (France)

2. Definitions

The purpose of this article is to define the various essential terms of the Site's TOU:

  • Content: all data provided by you or Laboratoires Boiron within the Site;
  • Personal data: all information relating to an identified or identifiable natural person;

3. Nature of information

The Site gives you access to information about BOIRON, its organization, its business, its subsidiaries and its network of distributors.
This information is provided for information purposes only and may under no circumstances be construed as a commercial offer.

4. Conditions of access

You may access the Site freely and without charge, without registering or creating an account. However, you are responsible for any costs incurred in accessing the service (hardware, software, Internet connection, etc.).
BOIRON makes every effort to provide quality access to its services. The obligation is one of means; BOIRON does not undertake to achieve this result.

5. Intellectual property rights

The content of the Site and associated rights are the property of BOIRON, including but not limited to trademarks, designs, texts, logos, sounds, images, as well as the layout and formatting of these elements.
Any reproduction, representation, adaptation, modification, publication, transmission, distortion, integration into another site, commercial exploitation and/or total or partial reuse of the Site and its content, by any process and on any medium, is strictly forbidden and may in particular constitute an act of infringement punishable under the French Intellectual Property Code.

6. Personal data

Your personal data collected on the Site, are processed in accordance with the regulations in force. You can consult the Personal data protection policy page.

7. Cookies

When browsing the Site, some of your data is automatically collected by means of 'cookies'. For more information or to set your preferences, please consult our Cookie Management Policy.

8. Hypertext links

The Site may provide links to other sites whose content BOIRON does not control. Access to and use of these sites is the sole responsibility of the user and is subject to the terms and conditions of use that may apply to said third-party websites.

9. Commitment of the user

By using the Site, you agree to :
- use the Site in a responsible and prudent manner;
- not to interrupt, disrupt or degrade the continuity, integrity or quality of the services offered;
- not to use the Site to disseminate any material that contains or may contain any type of virus, Trojan horse or any other element, code, file or program that may interrupt, destroy or limit the functionality of any computer equipment, system or communications equipment.
Access to the products and services presented on the Site may be subject to restrictions. You must therefore ensure that the law of the country from which the connection is established authorizes you to access the Site.

10. Site operability

BOIRON may, at any time, suspend, block or interrupt access to the Site for one, several or all users, in the following cases:
- when necessary due to technical, commercial, legal and/or strategic constraints;
- when necessary to ensure the security of communication channels, equipment or information;
- when there is a suspicion of fraudulent or abusive use;
- in any other duly justified circumstance, in particular where the user is in breach of his or her obligations.

11. Security

BOIRON does not guarantee that the Site will operate without interruption, in particular without errors and/or malfunctions, or that the Site will be permanently available. As BOIRON cannot fully control the flow of information on the Internet, it cannot guarantee that the Site is free of viruses or other elements that may damage your computer.
Nevertheless, BOIRON makes every effort to ensure that the Site does not contain any type of virus or other element that may be harmful to your computer, tablet or smartphone used to access the Site.

12. Laboratoires BOIRON's liability

The services offered on the Site by BOIRON comply with current legislation and regulations. Any links on the Site to external sites are provided for information purposes only. BOIRON cannot be held responsible for the content of these external sites.
Access to and use of the content of this Site are at your own risk. Under no circumstances may BOIRON or any other party involved in the creation and operation of the Site be held liable for damages caused by access to, use of or inability to access or use the Site or any sites linked to it. BOIRON shall not be held liable for any force majeure event resulting in a malfunction of the Internet network. The user undertakes not to claim any compensation following the interruption, suspension or modification of these TOU. BOIRON declines all responsibility for the acts, omissions or conduct of any third party user of the Site or its functionalities or of any advertiser or sponsor of the Site.
Boiron shall cooperate fully with any authority seeking to enforce compliance with legislation or a final decision of a court of law.

13. Modification

These GCU may be modified by BOIRON in order to take into account changes linked to current national or international legislation or to developments in the software used to set up the Site.

14. General

If any part of these terms should be found to be illegal, invalid or unenforceable for any reason whatsoever, such term or terms shall be declared non-existent and the remaining terms shall retain their full force and scope and continue to be enforceable.

15. ANSM Charter

The information contained on the Site has been drawn up in compliance with the 'Charter for Internet Communication by Pharmaceutical Companies' published by the French National Agency for the Safety of Medicines (ANSM). BOIRON reserves the right to modify or delete, at any time, information made available on this Site in order to bring it into compliance with regulations.

16. Applicable law

These GCU are subject to French law. In the event of a dispute, the French courts shall have exclusive jurisdiction and the French version of the GCU shall prevail

Last update: June 2023